Conditions of Carriage
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11. SCHEDULES,DELAYS AND CANCELLATIONS OF FLIGHTS
 
(A) Schedules
  ANA undertakes to use its best efforts to carry a Passenger and his/her Baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel; provided that times shown in a timetable or elsewhere shall be just scheduled but not guaranteed and shall form no part of the contract of Carriage. ANA may change any schedule of a flight without any prior notice and shall not be responsible for any trouble in respect of connection of a Passenger and/or his/her Baggage with any other flight because of such change. ANA shall not be responsible for any descriptive error or omission made in a timetable or in other representations of schedules. Any statement or representation made to a Passenger by a representative, officer, employee or agent of ANA as to the dates or times of departure or arrival or as to operation of any flight shall not cause ANA to be responsible to the Passenger for such statement or representation in any respect.

(B) Cancellations
  (1) ANA may, without prior notice, substitute any other Carrier or change an aircraft with respect to Carriage assumed by ANA.
  (2) ANA may, without prior notice, cancel, terminate, divert, postpone or delay any flight or the right to, or any reservation with respect to, any further Carriage thereafter or determine if any take-off or landing should be made, without any liability except to refund, in accordance with these Conditions of Carriage and ANA's Regulations, the fares and charges for any unused portion of the Ticket:
    (a) because of any fact beyond ANA's control (including, but not limited to, Force Majeure such as meteorological conditions, acts of God, strikes, riots, civil commotions, embargoes, wars, hostilities, disturbances or unstable international relations) whether actual, threatened or reported or because of any delay, demand, condition, circumstances or requirement directly or indirectly relating to such fact;
    (b) because of any fact not to be foreseen, anticipated or predicted;
    (c) because of any Applicable Laws; or
    (d) because of shortage of labour, fuel or facilities or labour problems of ANA or others.
  (3) If a Passenger refuses, notwithstanding ANA's request, to pay all or a portion of the fares demanded by ANA or the charges demanded or assessed by ANA with respect to his/her Baggage, ANA will cancel the Carriage, or the right to any further Carriage thereafter, of the Passenger and/or his/her Baggage, without being subject to any liability therefor except to refund, in accordance with these Conditions of Carriage and ANA's Regulations, any unused portion of the Ticket for which the Passenger fully paid the applicable fares and charges.