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| Quick, Easy, 24 hours a day, 7 days a week |
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| ANA's online Reservations service is a quick, easy, safe and secure way to
book tickets. |
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| E-tickets are available for applicable routes, so there is no need to collect
tickets. |
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| Step 1 Access ANA UK home page |
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Go to "Check Fares/Reservations" |
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You can also access Online Reservation from 'Advanced Search'.
Please click here if you would like to ;
book open-jaw reservation or multipule destinations
book Japanese domestic only reservations |
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| Click on the image above for larger view. |
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 Notice |
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 Click here for open-jaw itinerary booking or itinerary which includes stop-over. |
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| Click on the image above for larger view. |
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| Step 2 Requested Flight Options |
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Once 'options' is displayed and you have confirmed your requirements, |
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Please click 'Select' at the bottom to proceed to the next step. |
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You can amend search criteria from here and search again. |
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| Click on the image above for larger view. |
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| Step 3 Itinerary Review |
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Please check the details one last time, and click 'Purchase' to go to next
step. |
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| Click on the image above for larger view. |
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| Notice |
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If you click  'new
search' at Requested Flight Options screen, or  'cancel
flight' at the Itinerary Review screen, or your session has timed out,
you will be taken back to Main Menu or Flight Request screen.
Please start your search again from there. |
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| Click on the image above for larger view. |
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| Step 4 Passenger Information |
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Please fill in all the mandatory areas. Confirmation will be sent by e mail,
so please ensure you input the correct e mail address. |
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Go to next step. |
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| Click on the image above for larger view. |
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| Step 5 Reserve |
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Please input Credit card number, validity and billing
address.
Please read terms and conditions and do not forget to click the box to confirm
your agreement.
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Click "Purchase". |
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Please note after "Purchase", no change or cancellation can be made on the
web site. Please contact ANA European Online Helpdesk.
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| Click on the image above for larger view. |
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| Step 6 Confirmation |
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Your confirmation number is displayed and your reservation is now complete. |
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By clicking Virtually There, you can also display your travel itinerary details. |
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You can choose your seats if it is an ANA operated flight. |
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| Click on the image above for larger view. |
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| Step 7 Confirmation e mail |
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After your reservation process is completed, a confirmation
e-mail will be sent to your e-mail address.
Itinerary and confirmation number can be viewed by clicking the link within the
e-mail.
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| Click on the image above for larger view. |
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| Step 8 E-ticket is issued |
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When e ticket is issued, you will receive a further
e-mail. Please click on the link in the e-mail to access your e-Ticket receipt.
Please make sure you print e-Ticket receipt and bring it to the airport when
you check in.
(E tickets may not be available on certain routes. In that case, this second
e-mail will not be sent. Please wait for the paper tickets which will be sent
to the credit card biling address by post.)
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| Click on the image above for larger view. |
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| * Should you have received neither e-mail within 24 hours of completion of
the booking, please contact ANA European Online Helpdesk. |
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| Contact Information for ANA European Online
Helpdesk |
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| Tel : |
0871 221-3732 |
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(24 hours 7 days/week) |
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