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"ANA Value Vouchers" may be used to purchase
ANA, Air Nippon, Air Japan tickets.
Please refer to here
for more information on eligibility. |
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| Eligible Fares |
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AAll published fares apply to ANA flight numbers, taxes, charges, etc. (Connecting domestic ANA flights are eligible.)
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Not eligible to purchase other airline's sectors when other airline's flights or connecting flights are included in the itinerary. |
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Not eligible for excess baggage charge, excess value charge, and charge for pet travel. |
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Not eligible for refund charge. |
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Not eligible for paying fare difference on exchange issue. |
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Not eligible for any tax and charges, etc. required at the time of Flight Award ticket issue. |
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| Reservations |
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Please call AMC Service Center and state your use "ANA Value Vouchers (Coupon)".
ANA International Flight ReservationInformation Center |
Tokyo  +81-3-6741-6685 Osaka
+81-6-7637-6675
(Mon.,-Fri., 8:00 -19:00, Sat., Sun., National Holidays 9:00-17:00/all year round) |
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Reservation must be made after receipt of "ANA Value Vouchers (Coupon)". |
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Purchasing air tickets with "ANA Value Vouchers (Coupon)" on the Internet is not allowed. Please make a reservation at the above ANA Mileage Club Service Center by phone. |
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Exchanging to a Ticket
<Able to Visit>
After making a reservation, please purchase your ticket at one of the following ANA SQUARE/ANA counters by the date specified.
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| Tokyo |
ANA SQUARE
Shiodome city Center B2F, 1-5-2 Higashi Shinbashi, Minato-ku Tokyo |
| Sapporo |
ANA COUNTER
Ito-Kato Bldg., Nishi 4-1, Kita 4, Chuo-ku Sapporo |
| Osaka |
ANA COUNTER
Breeze Tower 15F, 2-4-9 Umeda, Kita-ku Osaka |
| Nagoya |
ANA COUNTER
Midland Square 11F, 4-7-1 Meieki, Nakamura-ku Nagoya |
| Fukuoka |
ANA COUNTER
Kamiyowatanabe Bldg. 6F, 1-12-14 Tenjin, Chuo-ku, Fukuoka |
| Okinawa |
ANA COUNTER
Ryukyu Lease Sogo Bldg., 5F 1-7-1 Kumoji, Naha |
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< Not able to Visit >
Catalogue sales for air tickets can be used.Mailing to specific locations in Japan "Ticket By Mail" is available. Please state the use of "ANA Value Vouchers (Coupon)" at the time of reservation. If reservation is made two weeks prior to departure, "ANA Value Vouchers (Coupon)" must be mailed to specified address(will be advised at the time of reservation) by registered mail and must arrive by the ticketing time limit. Upon receipt of "ANA Value Vouchers (Coupon)" and payment, e-ticket slips for customers or air tickets will be sent. |
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Payment
Fare difference may be paid for using cash, Electronic Money "Edy", ANA Gift Vouchers, ANA Travel Vouchers, or credit cards if the "ANA Value Vouchers (Coupon)" are insufficient. However, no change will be returned if the value of the "ANA Value Vouchers (Coupon)" exceeds the ticket fare.
< If you cannot pay in person >
If the amount of your "ANA Value Vouchers (Coupon)" is insufficient, you can pay the balance via credit card, bank transfer, or by wire transfer at convenience stores. |
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Changing reservation
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Fare rules of the purchased ticket apply. |
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Changes to reservation may not be accepted on certain discounted fares. |
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Changing travel destinationitinerary and to other airlines is not permitted. |
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Changing at airport is not allowed. |
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Refunds
Should a customer wish to return a ticket purchased with "ANA Value Vouchers (Coupon)," a refund will be given for the portion of the product cost that was paid by means other than "ANA Value Vouchers (Coupon)."
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Fare rules for each type of flight ticket apply. Please pay special attention to discount fares. |
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Refund fees for reservations made by methods other than "ANA Value Vouchers (Coupon)" will deducted automatically. |
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The portion of the ticket cost paid by "ANA Value Vouchers (Coupon)" may not be refunded in cash or "ANA Value Vouchers (Coupon)" or redeemed for mileage. |
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"ANA Value Vouchers (Coupon)" will be returned, in addition to the normal refund for payment made by methods other than "ANA Value Vouchers (Coupon)," in special cases such as flight cancellation due to bad weather, aircraft failure, or passenger sickness. ("ANA Value Vouchers (Coupon)" will not be returned in special cases such as flight cancellation due to bad weather if they have expired at the time of completing the refund procedures.) |
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Mileage Accrual
Flight miles may be accrued to the passenger flying with the ticket exchanged with "ANA Value Vouchers (Coupon). |
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| ANA Value Vouchers Q&A |
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