 |
 |
|
|
|
|
|
|
 |
|
Enjoy Higher Class of Service
Why not use ANA Awards to upgrade? From Economy to Business, or from Business to First, enjoy higher class of service. |
|
Information
Mileage required for ANA International Upgrade Awards are separated by itinerary zones, starting April 2008, new awards charts based on "distance". Details are here |
|
|
| Eligible Flights |
|
 |
International Upgrade Awards can be used on ANA Group flights*. |
|
For code share flights, carrying ANA flight numbers operated by other airlines or code-sharing flights carrying other airline flight numbers operated by ANA cannot be used for ANA Upgrade Awards. |
|
| |
|
| Required Mileage for Awards |
Starting from 12,000 miles for one way.
Please purchase an air ticket in which reservations for all sectors have been completed when using an Upgrade Award.
Differential mileage by seasonality will not apply for upgrade awards.
How to find required mileage are shown below.
[ Mileage chart ](Unit = mile) One way (1 sector)
Sector distance (one way)
(base mileage*1) |
Economy Class
Business Class |
Business Class
First Class |
| 0～2,000 |
12,000 |
20,000 |
| 2,001～3,500 |
18,000 |
30,000 |
| 3,501～4,500 |
20,000 |
35,000 |
| 4,501～5,500 |
25,000 |
40,000 |
| 5,501～7,000 |
28,000 |
45,000 |
|
*1 The required miles listed above for each boarding sector will be deducted. Please refer to base mileage.
 |
|
|
Required Mileage for Awards
*Limited to Diamond, Platinum, Bronze and Super Flyers Card members only. |
Required points for upgrades for each route (one way) are as follows:
Japan
domestic flights |
International flights (Europe and America) |
International flights (Resort,China and Asian) |
| Business class |
First class |
Business class |
First class |
| 4points |
8points |
15points |
5points |
7points |
[Europe and America] = U.S.,U.K., France, and Germany [Resort] = Guam and Hawaii
[China and Asian] = China (including Hong Kong), Taiwan, Korea, Singapore, Thailand, Vietnam, and India |
|
|
| Application Period |
From 355 days prior to the date of flight departure to a day before the date of departure.
* There may be changes to operation dates.
* There are ineligible periods and restrictions for the number of available seats.
* As soon as a seat reservation is confirmed, the maileage required for Upgrade Awards will be deducted from the account. |
|
| |
| [Application Method] |
| |
ANA Web Page
Members Only
Service hours: 24 hours |
| |
| Telephone [The
ANA Mileage Club Service Center] |
1. Please call ANA Mileage Club Service Center to request upgrading one higher
class of service for applicable sector.
2. On the day of departure, you can check in for one higher class of service
with the purchased ticket. |
|
|
|
| Award travel Conditions |
| |
|
Upgrade Awards are only applicable for use in conjunction with
tickets reserved in an applicable class on an eligible fare. |
|
|
|
|
| Eligible Cabin Classes / Booking Classes |
|
Business Class  First
Class
(C / Z / J / D Class)
Economy Class Business
Class
(Y / E / B / M / H Class) |
| |
* International Upgrade Awards cannot be used with Flight Awards.
* Upgrade Awards are not eligible for Booking Classes other than those listed above or for inclusive tour fares applied to package tours or other such fares.
* Upgrades from Economy Class to First Class are not allowed.
* Upgrade Awards are not applicable for use on domestic flights in Japan. |
|
| For ANA [Diamond Service] , [Platinum Service] , [Bronze Service] members and ANA Super Flyers Card members. |
In case of using complimentary [ANA Upgrade Points] mailed
to ANA [Diamond Service], [Platinum Service], [Bronze Service] members and ANA
Super Flyers Card members, please call applicable member desk to inform the usage
of ANA Upgrade Points.
Refer ANA [Diamond Service] [Platinum Service]
[Bronze Service] |
|
| |
| Infant |
|
|
When an infant (under two-years-old for international flights)* is using Upgrade Awards, a child fare or special fare ticket with eligible upgrade sectors must be purchased. In addition, the same amount of mileage as an adult must be redeemed.
If the ticket prior to upgrade is for an infant fare (not able to hold a seat), upgrade is not allowed. On the other hand, if an infant is not using an award, a separate infant fare (not able to hold a seat) or child fare (able to hold a seat) ticket showing the same upgraded class of service as an adult must be purchased.
* The age at the time of boarding is applicable. |
|
|
 |
| |
| Children |
|
|
Children(2 years old - Under 12 years old at the time of boarding)redeeming upgrade awards require the same mileage as adults. |
|
|
|
|
| Validity of Upgrade Award |
|
|
Upgrade Awards that have been applied for once are valid only for your reserved flights. After a reservation is confirmed, any changes to passenger name, flight number, date, sector, or cabin class are not permitted. |
| * |
Please note that there may be seasonal operations and cancellations for some flights. |
|
|
| Changes |
|
|
Once the application is submitted, the passenger name and the name of the person whose mileage is being redeemed cannot be changed. |
|
Changes to Upgrade Awards are not permitted. If you wish to change the details of your application, please request a cancellation and refund before the departure of your reserved flight and apply for a new Upgrade Award. |
|
|
| Waitlisting |
|
|
Waitlisting reservations can be accepted up to the actual boarding date. However, please check whether your seat is confirmed at the check-in counter on your departure day. The required mileage for awards will be deducted from the account when your seat is confirmed. |
|
Reservations for another ticket with the same cabin class as a reservation using Upgrade Awards(overlap reservation)may not be accepted. If you have an overlap reservation, you cannot receive an upgrade at the airport on the departure day. |
|
| |
Notes for Using Awards
| * |
"Awards User Registration (up to ten persons)" is required for those other than the member to use an award. Please register through the member's exclusive functions area on ANA SKY WEB, or request an "Award User Registration Form" from the AMC Service Center. The award user may be asked to provide documentation proving a family relationship with the member.
*Please refer to award user registration. |
| * |
Seats for Upgrade Awards are subject to availability at all times(Award seats may not be available on some flights.) Please note that seats may be unavailable for awards, even if seats are available for paid tickets. |
| * |
Upgrade Awards cannot be combined and used with International Flight Awards. |
| * |
When Upgrade Awards are used, mileage accrual and addition of ANA premium points are conducted based on the class of ticket purchased. |
| * |
Direct check-in for upgraded flights is not always allowed due to various reasons to include airport of departure, airline boarding issues, or other system reasons if using ANA flights and connecting from another airline. In such cases, you are required to check-in again at the airport while in transit. |
| * |
Besides awards that are eligible for the "Refund Service for Unused Awards", mileage that has been redeemed for Upgrade Awards cannot be refunded to a mileage account. |
|
|
|
|
| Information on U.K. Air Passenger Duty / French Air Passenger Solidarity Tax Payments |
|
|
Information on U.K. Air Passenger Duty / French International Air Passenger Solidarity Tax Payments The amounts for the following Air Passenger Duty and Tax differ according to each boarding cabin class. Those using Upgrade Awards by mileage are also required to pay such duty or tax. Please note that the difference in the amount of duty varies according to the boarding class for each ticket issued and will be collected at the airport. |
| |
|
U.K. Air Passenger Duty: Passengers who depart from any airport in the United Kingdom are required to pay this duty. |
|
French Air Passenger Solidarity Tax: Passengers who depart from any airport in France are required to pay this duty. |
|
|
