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| Attention to Detail that Adds Comfort to your Trip |
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| Priority Airport Standby |
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| Platinum Service members who are waiting at the airport for seats to board
ANA Group flights or Star Alliance flights on that day will be given priority
on the waitlist. |
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| Please present your Platinum Service Card with your airline ticket at the
counter. |
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No one other than the member in person is eligible for this
service. |
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Please note that this service may not be available at certain
airports and for certain flights. |
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| Use of Priority Check-in Counter |
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| Platinum Service members will be entitled to use the First Class/CLUB ANA/Super Seat Premium check-in counter when taking ANA Group flights. (only available at certain airports). Furthermore, you can use the priority check-in counter marked with the Star Alliance Gold sign when taking any Star Alliance member flight. |
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| Please present your Platinum Service Card along with your airline ticket. |
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The First Class / CLUB ANA check-in counter is available only when set the class on ANA Group international flights. The Premium Class check-in counter is also available only when set the Premium Class on ANA Group domestic Japan flights. |
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At Narita,Business Class/Star Alliance Gold counter is available only when taking ANA Group/Asiana Airlines/Thai Airways/United airlines operated flights. First Class check-in counter is not available. |
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No one other than the member in person is eligible for this
service. |
| * |
Please note that this service may not be available at certain
airports or for certain flights |
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| Implementation of "Premium Economy" |
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| "Premium Economy" on ANA International flights to be used by passengers
travelling on normal Economy fares are available for Platinum Service Members
subject to seat availability on the day of departure at the airport regardless
of the type of fare paid. |
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Members can select a “Premium Economy” seat using a seat map at ANA International Self Service Check-in machine only when there are seats available on the departure day. |
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No one other than member in person is eligible
for this service. |
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Request of "Premium Economy" in cabin is not available. Please request upon check-in. |
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| Priority Baggage Handling and Additional Checked-in Baggage
Allowance |
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| Platinum Service members, as Star Alliance Gold members, will have priority
tags attached to all their checked baggage, ensuring that their bags are given
a high priority when unloaded at their destination. Furthermore, members will
be entitled to check-in additional free baggage when travelling on ANA Group flights
or any other Star Alliance member airline. |
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| Please present your Platinum Service Card along with your airline ticket
when using this service. |
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Additional Free Baggage Allowance
Flights
to/from USA (including Guam) :
Baggage allowance set for class boarded + 1 piece 32kg*
Japan Domestic flights
and flights to/from other destinations :
Baggage allowance set for class boarded + 20kg |
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No one other than the member in person is eligible for this service. |
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For Star Alliance flights, please note that 1 piece may be within 23kg when boarding Economy Class depending on the airlines. |
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| Exclusive use of Security check point (Haneda / Narita Airport) |
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| Platinum Service members will be entitled to use designated security check point exclusively at Haneda Airport and Narita Airport when boarding ANA Group flights. |
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Security Check Point is next to check-in counter No.19. No one other than the member in person is eligible for this service. |
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At Narita Airport, Platinum Service members may be accompanied by one guest when using this service. |
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Airport Service when flying Code-share flights by partner airlines which are not Star Alliance members
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Use of Priority Check-in Counter |
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Priority Baggage Handling and Additional Checked-in Baggage Allowance |
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Priority Airport Boarding |
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Airport Departure Lounge |
The following airlines offer services shown above when you present your Platinum Service card.
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EVA AIR(BR) |
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Qatar Airways(QR) |
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Malaysia Airlines (MH) |
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Limited to use with NH flight number only. |
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