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| The Privileges Begin Even Before You Leave The Ground |
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| Diamond Service Desk |
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Various benefits are offered upon reservation to make your trip even more enjoyable.
Please call the Diamond Service Desk exclusively available for Diamond Service members making ANA Group flight reservations |
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| Top Priority Reservation Waitlist |
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| The Diamond Service members will be able to take advantage of a top priority
waitlisting service for themselves and companions when making reservations if
their chosen ANA Group flight is full. |
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The Diamond Service Desk and ANA SKY WEB (login required)will offer the utmost priority in waitlisting. |
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| Reservation Centers for all Star Alliance
airlines will offer Diamond Service members priority waitlisting on reservation
in the event that their chosen Star Alliance flight is full. |
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| Top Priority Award Ticket Reservation |
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| All Diamond Service members making Award Ticket reservations for ANA Group flights (Domestic*1*2, International*2 or Upgrade Awards*2) via the Diamond Service Desk will be given the utmost priority. Furthermore, Award Ticket reservations made for the person accompanying the Diamond Service member using the member's miles will also be given priority. |
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The Diamond Service Desk will accept reservation requests two weeks in advance of the official two-month reservation period prior to boarding date. Please note that reservation will not be confirmed until two month prior to the departure date.
Reservations will be taken from 10:30 on the first day. The bording dates of both the first and the second segment must be within 2 months and 14 days. |
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The Diamond Service Desk and ANA SKY WEB (login required) will offer the utmost priority in award reservation. For international flights, award waitlisting will be also given the utmost priority. |
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Flight Awards may be used by the member in person, the member's spouse or family relationship within two degrees. |
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Flight award seats are subject to availability at all times. (Award seats may not be available on some flights.) |
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| Advance Reservations for Japan Domestic Flights |
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Diamond Service members and their travel companions will be eligible for advance reservations via the Diamond Service Desk for ANA Group domestic flights 14 days in advance of the official two month period prior to boarding.
(Reservations will not be confirmed until two month prior to boarding date. Please visit the homepage or contact the Diamond Service Desk for final confirmation.) |
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Flight awards seats are subject to availability at all times.
Tabiwari and Chowari reservations will be handled via special chowari reservation numbers as applicable for that time period. |
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Advance Reservations can be handled by the Diamond Service Desk.
This benefit will not be available for reservations made through the Internet or other reservations channels such as bookings made through travel agents and others. |
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The boarding dates of both the first and the second segment must be within 2months and 14days. |
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| Special ANA Japan Domestic Flight Priority Forward Area Seat Assignment Service |
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Applicable period /From reservation opening date up to boarding date. |
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How to apply /Please state that you are a Diamond Service member and that you wish to apply for a priority forward area seat assignment when making your reservation. |
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Applications for this service will be handled at the Diamond Service Desk, ANA SKY WEB (login required), ANA counters and Travel Agencies. |
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Please note that number of advance seat reservation seats are limited for forward area of aircraft. Is not available on code-share flights operated by affiliated airline companies. Please be aware that this service may not be available on all aircraft. |
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Priority seat reservation is not applicable for Premium Class on domestic flights. |
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Complimentary discount tickets and Sky Mate Discount are not eligible. |
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| Upgrade Points |
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8 Upgrade Points for your comfortable flight.
Use of Upgrade Point |
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| 1. For international or domestic upgrade |
ANA Japan domestic flights (Premium class upgrade)
For one upgrade point per sector |
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ANA international flights
For two upgrade Points per sector |
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| 2. For extra airport lounge access |
When flying domestically on an ANA Group flights, you can use most of ANA Japan domestic airport lounges.
For one upgrade points per use for each person
"Diamond Service" members and member's traveling companion are able to use lounge by presenting "Diamond Service" card.
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Points may be used by the member and the travel companion as well as the member's spouse and family relationship within two degrees. |
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Children under 3 years old do not need upgrade points for lounge access. |
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 ANA Premium(Double Mile)Flight Awards |
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| By redeeming twice the miles required for an ANA flight award, 2008 Diamond Service members can fly in any available seat for both domestic and international flights, excluding certain classes. |
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| Applicable period |
From April 1, 2008 to March 31, 2009 (reserved and boarded)
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ANA Premium (Double Mile)Flight Awards (Japan Domestic flight) are valid for 90days from the day following the date of ticket issue or until March 31, 2009,whichever comes first. |
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| Eligible routes |
All ANA Group flights, domestic (excluding Premium Class) and international (excluding First Class) |
| Application deadlines |
| Application by phone |
[Domestic] until 10:00 PM on the day before
[International] until 5:00 PM on the day before |
ANA SKY WEB
ANA SKY MOBILE |
[Domestic] until 11:59 PM on the day before
[International] until 11:59 PM two days before |
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No waiting list is available. |
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Miles can be refunded if you have not used any sector yet. 50% of the required mileage will be charged as a refund fee. |
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Not applicable on flights operated by partner airlines. |
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If you reside outside Japan, please ask your nearby service desk for details. |
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