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| ANA Will Move with Star Alliance to Narita’s all New Terminal 1 South Wing |
| – New, ‘Zonal check-in’, improved lounges, priority security, easier connections – |
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| TOKYO June 1, 2006 – Tomorrow ANA will move to a brand new terminal facility at Tokyo’s Narita airport. Joined in the new South Wing by Star Alliance member airlines, ANA will be able to offer greater convenience and amenity to passengers in the shape of the following: |
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| Bigger and improved check-in area |
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Zonal Check-in
At 16,200
m2, the departure floor is three times larger than ANA's
present facility in Terminal 2. To make check-in easier than ever,
counters have been divided into zones according to class of travel,
with Star Alliance member carriers sharing the same counters*. Each
counter is also equipped with Self Service Units to speed up the
check-in process. Designed for use by all Star Alliance member
carriers, as of tomorrow, these so-called common Self Service
Check-in Units will be available to customers flying ANA, United,
Air Canada, and Austrian. The common Self Service Units are planned
for roll-out across other Star Alliance carriers in Narita within
2007.
Furthermore, Zone D is entirely composed of common
Self Service Units to allow customers without baggage to check-in
with even greater speed and with less waiting around.
*Singapore
Airlines occupies Zone G with all classes present in the same area.
Curbside Check-in
Four Self Service
Units have been provided at a curbside check-in area on the
departure floor, where passengers arriving by car or bus may
check-in themselves and their baggage before proceeding into the
terminal.
Priority Security Lane
A
priority security lane has been provided for the following
passengers to speed them through to the gate: ANA First Class, ANA
Mileage Club (AMC) Diamond and Platinum members, and ANA Super
Flyers cardholders. This service begins in
July.
Inline screening
Check-in baggage
is now x-rayed after check-in, creating more space in the terminal
and cutting down waiting time. |
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| Check-in by Mobile Phone or
Internet |
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From June 2, customers who have already paid for
their ticket may check-in and select their seat any time before
departure using ANA's Smart e-Check-in service from their
mobile phone or computer. Until now, Smart e-Check-in was
only possible within three days of departure. To receive their
boarding cards, customers have only to touch their IC chip-equipped
mobile phone, ANA Mileage Club card, ANA card or a 2D barcode to the
Self Service Unit.
In addition, customers who also use ANA's Smart e-mail Info to receive information relevant to their
flight will get e-mail coupons giving them discounts at the ANA
House duty free outlet, and at the Tsutaya DVD rental outlet in
Terminal 1. Both the information and the coupons will be sent to
designated e-mail addresses (computer or mobile phone) from five
days before departure. |
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| Six Bigger, More Comfortable Lounges |
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Six Departure Lounges
Along with the present Red
Carpet Club and United First International Lounge in Satellite 3,
ANA will have four new lounges - two each for business class and
first class in Satellites 4 and 5. This makes six spacious lounges
boasting a total are of 10,000m2, to choose from in the South
Wing. |
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First Class passengers and AMC Diamond cardholders
may use ANA Lounge First. Business Class passengers, AMC Diamond
cardholders, ANA Superflyers cardholders and Star Alliance Gold
members may use the ANA Lounge. |
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Showers
In a first for a
Japanese airline, ANA will provide showers in the ANA Lounge First
and ANA Lounge. The showers are free of charge and of a standard
found in luxury hotels. Shampoo, soap and towels are also
provided.
Arrival Lounge (New)*
In
another first, ANA will also provide an ANA Lounge for customers
arriving on international flights. Equipped with showers, it will be
a place to freshen up before continuing onward travel. The
international arrival lounge also doubles as a departure lounge for
domestic flights.
*Available to First and Business Class
passengers, AMC Diamond and Platinum members, and ANA Superflyers
card holders who arrive on ANA operated flights only.
'Broadband Booths'
A total of 63
computers with fibre-optic broadband Internet are provided in the
business areas of the ANA lounges in Satellites 4 & 5, and the
new arrival lounge. Some of these 'Broadband booths' will offer
on-demand visual entertainment, including satellite, cable and
terrestrial television beamed to the computer screen, as well as
movie content. |
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| Easier International to Domestic Connections |
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Baggage Drop
Customers of Star
Alliance member carriers connecting from international to domestic
flights on ANA with thru-checked baggage can make their connection
more speedily and simply than ever. After collecting their baggage
and clearing customs, they conveniently drop their baggage on the
conveyor provided, thus bypassing the need to check it in once
more. |
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For further information, please
contact:
Rob Henderson, ANA
Public Relations: r.henderson@ana.co.jp |
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