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ANA Expands International E-ticketing
- E-tickets available across the international network, and to more international destinations in China than any other airline -
Tokyo, March 29, 2004 - ANA will offer passengers the convenience of using e-tickets for travel between Japan and each of its eight destinations in China from April 1 this year. E-tickets have been available on ANA flights to and from the major ports of Beijing, Shanghai and Hong Kong since February 2002. The expanded service will also include Dalian, Xiamen, Shenyang, Qingdao and Hangzhou, giving ANA the largest number of international destinations in China on which e-tickets are available of any airline.
 
It also means that e-tickets will be available to all ANA Group domestic and international destinations, barring flights between Japan and Vietnam/ Taiwan, and charter flights from Tokyo Haneda to Seoul (Gimpo). *
 
“In passenger surveys, e-tickets have proven to be one of the most popular and demanded services of airlines,” said Shinichiro Ito, ANA’s Vice President Marketing. “Offering a smoother and more convenient way to buy and fly, passengers no longer need to worry about losing their paper tickets, their travel data is available throughout the trip, and they need no more than some form of personal identification when they check-in.”
 
E-tickets can also be used at the automatic check-in machines in Narita airport, which were introduced earlier this month, further enhancing customer choice and convenience. At present these machines have instructions in English and Japanese, and from July will also provide them in Chinese and Korean languages. The combination of e-tickets and automatic check-in means reduced queuing time for passengers, and allows passengers to select their own seats, check-in up to six people at once, register mileage points and also check-in for connecting flights on partner airlines.
 
ANA came into existence in 1952, and over 50 years later is now one of the top ten largest airlines in the world, carrying with its sister companies almost 51 million passengers every year to 45 destinations in Japan, and to 20 overseas cities in Asia, Europe and the United States. As a member of Star Alliance, the world's foremost airline alliance, ANA passengers enjoy seamless access to a network of over 700 airport destinations in 128 countries, and reciprocal benefits such as mileage accrual and redemption, and lounge access.
 
*e-tickets cannot be used on flights operated by code-share partners nor on domestic connecting flights within China
 
Contact: Rob Henderson, Public Relations, r.henderson@ana.co.jp
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