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"ANA Value Vouchers" may be used to
purchase ANA, Air Hokkaido tickets.
Please refer to here for
more information on eligibility. |
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| Eligible Fares |
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All Individual Fares and Super Seat Fares on ANA, Air Hokkaido (including
ANA Connection).
| * |
Codeshare flight with AIR DO must have NH Flight number. |
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Eligible for additional charge for upgrade from National fare
to Super Seat Premium (a flat fare of 5,000 yen for all routes) |
| * |
Excluding Group Fares. |
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Excluding IBEX Airlines Flight. |
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Not eligible for excess baggage charge, excess value charge,
charge for pet's travel, and Kaisoku Takkubin (express delivery
service). |
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Not eligible for cancellation fee, cancellation fee and refund
charge. |
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| Reservations |
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Please book on Internet or call ANA Domestic ReservationInformation
Center.
ANA Domestic Reservation •Information Center |
Tokyo  +81-3-3490-8800 Osaka +81-6-6534-8800
(24 hours, all year round) |
| * During 22:00 - 6:30,
V navi (automated telephone service) will assist you. |
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If phones are busy, the line will be transferred to other locations,
or V navi (automated telephone service) will assist you.
V nabi will assist you between 22:00 - 6:30 (Reservation by V navi
is an exclusive service for ANA Mileage Club members. |
| * |
Reservation must be made after receipt of "ANA
Value Vouchers". |
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Exchanging to a Ticket
By the date informed at the time of reservation, please exchange to a ticket
at ANA ticketing counter (city branch office·airport) in Japan.
*"ANA Sales Counter is also available.
*"Ticket less service" can not be used. |
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Payment
Fare difference may be paid with cash or credit card in case of insufficient "ANA
Value Vouchers". Changes will not be paid even if the amount of "ANA
Value Vouchers" exceeds the ticket value. |
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Changing your reservations
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Fare rules of the purchased ticket apply. |
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Changes to reservation may not be accepted on certain discounted
fares. |
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In case of normal fares, the changes on same sector are accepted
only prior to reserved departure date. |
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Changes are accepted over the phone. Please contact ANA Domestic
Reservation Center and inform your use of "ANA Value Vouchers". |
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Changes on destination or airlines other than ANA group* are
not accepted. |
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ANA group*1: ANA (NH), Air Nippon (NL), Air Japan (NQ), Air Nippon
Netork (NH), Air Hokkaido (EL), IBEX Airlines (FW)*2 |
| *1 |
Include ANA Connection (arrivals and departures of Narita) flights. |
| *2 |
Some services of IBEX Airlines are not applicable for Premium
points and others. Mileas will be accrued as ANA flight if served
and boarded with ANA flight number. |
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In case of normal fare, fares differ depending on the time of travel,
therefore, the fare difference may occur when requesting changes on travel
date or flight.
| <when fare is higher> |
please pay fare difference in cash or by credit card. |
| <when
fare is lower> |
only when ticket was purchased
as a combination of cash and "ANA Value Vouchers" will
the fare difference will be paid in cash however no more than
the maximum of cash spent. |
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Refund
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When cancellation of the ticket exchanged with "ANA Value
Vouchers" is due to passenger’s own convenience, cash
refund of the ticket or return of the vouchers is not accepted.
In addition, mileage redeemed for "ANA Value Vouchers" will
not be returned to the account. Extra attention may be required
for discount fare tickets. When the ticket with "no reservation
change" is cancelled, then using at later date is not permitted,
and refund is not allowed. However, "ANA value vouchers" will
be returned in addition to the normal refund for payment in cash
or by credit card, in special case of refund, such as flight
cancellation due to bad weather or aircraft failure, or sickness
of passenger. |
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If the ticket is purchased by combination of "ANA Value
Vouchers" and cash or credit card, unless the ticket has
any refund restriction, the refund may be made in cash or credit
card no more than the maximum of payment made. The certain refund
charge may be deducted from the cash or credit card refund. |
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Mileage Accrual
Flight miles may be accrued to the passenger flying with the ticket exchanged
with "ANA Value Vouchers". |
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| ANA Ticketing Offices |
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| ANA
Value Vouchers Q&A |
